HOSTEL UP provides through this Web site a platform through which tourist accommodations may offer their accommodation services allowing Website users to make their reservations online. By making a reservation through this Web site the user enters into a contract directly with the hotel establishment he has booked. HOSTEL UP only acts as intermediary between the hotel and the user, by transmitting the reservation data to the accommodation and by sending a confirmation email to the user on behalf of the booked accommodation.
The user acknowledges that he is over 18 years of age and has the legal capacity to acquire the services offered through the Website.
The modification of the Website or of its contents is not allowed. Them is use or unauthorized use as well as any damages that may arise as a result of a breach of that obligation shall give rise to the corresponding legal action sand, where appropriate, the responsibilities a rising from this exercise.
The access to the Website and the use made of the information contained herein are the sole responsibility of the user.
It is prohibited to send unsolicited bulk emails or unsolicited emails (SPAM) addressed to email accounts used in this Website.
It is prohibited to use this website for commercial purposes or in any inappropriate manner for one´s own purposes
The user may not copy, reproduce, transmit or distribute in anyway the Website content or the services that maybe obtained through it. The user undertakes not to make a negligent, fraudulent or illegal use of the Website, and is committed not to damage the image or rights of Hotel Don Pelayo . or of third parties.
The user shall refrain from hindering the operation of the Website, impersonating another user or person, checking vulnerabilities and, in general, making any kind of use that is negative for the normal operation of the Website.
The user cannot access the website if he is aiming to damage, impair, disable or overload the services and /or information provided.
2.- Limitation of liability of Hotel Don Pelayo .
This Website aims to make available to users all kinds of related information and services as well as information regarding Low cost hostal and also the rooms offered by the accommodations. It aims to ensure the updating and accuracy of this information, however, Hotel Don Pelayo . does not assume any liability in connection with the information contained in these pages.
In this sense, the information displayed is provided by the accommodation that has access to an extranet through which they are fully responsible for updating the rates, availability and other details shown on our Website. Although Hotel Don Pelayo . tries to ensure that its service is as accurate as possible, it cannot verify or guarantee that all the information is accurate, complete or correct. It does not accept either any liability for errors (obvious and typographical errors), failures in service (due to temporary and/or partial failures of the server or due to repairs, updates and maintenance of the Website or due to any other reason) inaccurate, misleading or false information or lack of information. The accommodation is responsible for the accuracy, preciseness and correction of information at all times (both descriptive and that regarding rates and availability) which is displayed on our website.
Both access to the Website, and the use made of the information contained herein are the sole responsibility of the user Hotel Don Pelayo . is not responsible for any consequence or damage arising from such access or use of information, with the exception of any actions resulting from the applicable legal provisions.
Within the site there maybe links to other websites over which Hotel Don Pelayo . has no control and for which, therefore, Hotel Don Pelayo . does not accept any responsibility.
Hotel Don Pelayo . cannot fully guarantee the operation of the communications network and therefore it assumes no responsibility for the availability of its server. The server may be disconnected without prior notice. Every effort will be made to minimize the impact due to maintenance tasks. Hotel Don Pelayo . is also not responsible for any loss or damage suffered by the user arising from access to this server or the use of information or applications contained therein.
3.- Intelectual and industrial property
The source code, graphics, images, photographs, sounds, animations, software, text, and the information and contents included in this web site are protected by the Spanish laws on rights of intellectual property in favor of HOSTEL UP and is not allowed they copy, reproduction and / or publication of all or part of the website or any of its contents, or the computerized treatment, distribution, diffusion or modification or alteration or other legally recognized rights of the owner, without prior and written consent from HOSTEL UP
Excepted from the above are the rights deriving from industrial property and intellectual property owned by third parties, natural or legal persons that for any reason are in this web site.
The user solely and exclusively can use the material on this website for personal and private use, except in cases where clearly specified otherwise and, it is forbidden in general its use for commercial purposes or to incur illegal activities. All rights under copyright are expressly reserved by HOSTEL UP
HOSTEL UP will ensure both compliance with the above conditions and the proper use of the contents presented in its website, taking pertinent civil and criminal penalties that apply in the case of infringement or violation of these rights by the user.
HOSTEL UP reserves the right to modify any information that could appear on the website, as well as its settings and presentation, without any forewarning or obligation to inform users of such obligations, meaning enough with the publication in the website.
4.- Conditions for the provision of services
The prices displayed on the Website are retail prices, according to the selected search criteria, including taxes. All prices must be paid in Euro.
The accommodation is required to keep the room availability and rates, however there may be problems of overbooking or fees maintenance in such cases the property will inform the client of the situation in time to cancel the reservation and refund the amount paid so that you can find other accommodations.
Hotel Don Pelayo . will confirm the booked service and conditions thereof, by sending an email to the user. Hotel Don Pelayo . shall keep for each contract, an electronic copy of the conditions applicable to the booked service. However, the user must also keep his own copy of the conditions applicable to each contract.
The cancellation policy is edited by the client; for this purpose he has been provided with a web access allowing him to modify and set different cancellation policies depending on the time period or conditions of the reservation.
Terms and conditions applied by Hotel Don Pelayo . for cancellations are:
Please follow the instructions provided in the confirmation email in case you need to cancel your stay. We recommend you to read carefully the accommodation cancellation policy. If you cancel according to the accommodation cancellation policy, no additional amount will be charged on your credit card. If you cancel later than specified by the h accommodation as deadline or you do not inform in time about the cancellation of your reservation, the hotel might charge an amount which, in most cases, is equivalent to the amount of the first night. Non-refundable room type is under any circumstances refundable.
Hotel Don Pelayo .. does not guarantee the absence of errors in accessing the website, its content, nor that it is completely updated, although it will make best efforts to, as appropriate, prevent, correct or update it as soon as possible.
Hotel Don Pelayo . reserves the right to make changes to the web site without prior notice, in order to update, amend, modify, add or delete its contents or its design.
6.- Data Protection
Hotel Don Pelayo . is keenly aware of the need to maintain adequate privacy and security of personal data and identity of users of its services. The processing of personal data and sending commercial communications by electronic means, are in accordance with the Organic Law 15/1999, of December 13, Protection of Personal Data and Law 34/2002, of July 11, Services Information Society and Electronic Commerce. Accordingly, we state our commitment to the privacy of Web site users. These data will be necessary to provide the service required by the user.
Hotel Don Pelayo . has taken the measures and security levels of protection of personal data required by Law 15/1999 of December 13, Protection of Personal Data and its implementing regulations. The personal data collected through this website are automatically processed and incorporated into a file owned by the accommodation which is also in charge of that file.
Filling out the form included in the website or sending e-mails or other communications to the owner of the accommodation implies the express consent of the Applicant to the inclusion of their personal data in the above mentioned automated file.
2. Data collection.
The collection of personal data takes place exclusively via the forms published in different sections of the Website and e-mails that customers can send Hotel Don Pelayo . when requesting the services.
3. Professional secrecy.
ll private communications between Hotel Don Pelayo . and customers / users will be considered confidential.
We recommend to the Applicant that does not provide to any third party identification, password or reference numbers, if applicable, provide by Hotel Don Pelayo .
4. Transfer to third parties.
Hotel Don Pelayo . not sell, transfer, rent or transmit in any way information or personal data of their customers / users to third parties.
5. Changes in Security Policy and Data Protection
Hotel Don Pelayo . reserves the right to change its security policy and data protection at its discretion, at any time and without notice, provided in accordance with Spanish legislation on data protection.
However, there is the possibility that some of the existing links to pages on our website install a cookie on the home page or the link itself. Hotel Don Pelayo . is exempt from any liability arising from such facilities as it does not in any way intervene in them, the user is able to exercise the rights under the rules of protection of data against the company responsible for the installation of cookies.
7.- Google Analytics